Close your casino account permanently — with a self-exclusion that can't be reversed.
Close your online casino account permanently. GSE captures your signed authorization once and sends a formal, legally-worded account closure and self-exclusion request to every operator — so the account can't be reopened.
GSE documents authorized self-exclusion requests. Each operator decides acceptance under its own regulator — GSE does not guarantee exclusion or refunds.
What GSE actually does
- Closure + self-exclusion in a single legal letter
- Works even if you've lost your login
- Requests balance refunds where applicable
- Confirmation tracking per operator
- PDF evidence report on demand
The 4-step process
- 1Don't just log out — self-exclude
A closed account can be reopened. A self-exclusion request forces the operator to permanently deny reopening under its license.
- 2Sign your authorization
GSE issues a signature-verified identity operators can match against their customer records.
- 3GSE sends the closure letter
Each operator receives a formal request to close the existing account and refuse any future registrations.
- 4Track confirmations
Operators return confirmation via a unique tracking link — you see every acknowledgement in your dashboard.
Frequently asked questions
How do I permanently close a casino account?+
Ask the operator to close it AND self-exclude at the same time. Without self-exclusion, most licensed operators will let you reopen after a cooling period. GSE always sends both in one letter.
Can I close a casino account without logging in?+
Yes. Because GSE cites your verified identity, operators can identify and close the account even if you no longer have login access.
Will my balance be refunded?+
Most licensed operators refund verified balances at closure. GSE requests this in the letter but does not guarantee it — refunds are the operator's responsibility.
What about crypto casinos?+
GSE contacts them too. Compliance is not guaranteed, but the request and any non-response is documented for later use.
How is this different from just emailing support?+
GSE uses formal legal language, cites the operator's own regulatory duty of care, and stores an audit trail — a support ticket has none of that leverage.