Privacy Policy
Last updated: 7/23/2026
GamblingSelfExclusion.com ("GSE") processes personal data to help verified users submit self-exclusion requests to gambling operators. This policy summarizes what we collect, why, and your rights under the EU General Data Protection Regulation (GDPR).
Data we collect
- Account data: email, password hash, preferred language.
- Profile data: full legal name, date of birth, address, phone, country.
- Signed authorization metadata: verification status, provider reference ID, timestamp, country of issue, verification result. GSE does not retain raw identity documents.
- Consent records: signed authorization agreement version, timestamp, IP address, verification reference.
- Request records: operators contacted, method, request version, delivery status, operator responses.
- Technical data: log records, security events, audit trail.
Lawful basis
Contractual necessity (delivering GSE Premium), explicit consent (signed authorization and authorization to contact operators), and legitimate interest (fraud prevention and audit logging).
Your rights
- Right of access (Art. 15) — see everything we store about you.
- Right to data portability (Art. 20) — download it as a machine-readable JSON file.
- Right to rectification (Art. 16) — correct inaccurate personal data.
- Right to erasure / "to be forgotten" (Art. 17) — permanently delete your account and personal data.
- Right to withdraw consent (Art. 7) — future exclusion requests will not be sent after withdrawal.
- Right to lodge a complaint with your national data protection authority.
Signed-in users can exercise access, portability and erasure instantly and free of charge at Privacy & your data. Not signed in? Email privacy@gamblingselfexclusion.com from your registered address — we reply within 30 days (usually within 24 hours).
Retention
Verification metadata and audit records are retained for the period required to demonstrate that requests were authorized and delivered. After account deletion, we retain only what is legally required.
Security
Encryption at rest for sensitive fields, restricted access, audit logs, and role-based access controls.
Contact
Data protection questions: privacy@gamblingselfexclusion.com